Chariot
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Conditions d’utilisation
Terms of Service
Effective Date: 02-06-2026
Welcome to Mirano Jewels, a brand of AJ Design and Retail. These Terms of Service govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to be bound by these Terms and Conditions. These terms are designed to complement the policies outlined by Mirano Jewels.
1. Acceptance of Terms
By accessing or using the Mirano Jewels website, you confirm that:
- You are at least 18 years of age.
- You have the legal capacity to enter into binding agreements.
- You agree to comply with all applicable laws and regulations.
2. Products & Services
Mirano Jewels offers:
- Natural Diamond Jewellery
- Lab-Grown Diamond Jewellery
- Gemstone Jewellery
- Gold Jewellery
- Silver Jewellery
- Customized &Bespoke Jewellery
Product images are for illustration purposes only. Actual products may vary slightly due to photography, screen settings, and handcrafted manufacturing processes.
3. Pricing & Payments
- All prices are displayed in the applicable currency and are subject to change without prior notice.
- Taxes, duties, shipping charges, and other fees may be charged separately where applicable.
- Full payment must be received before order processing.
- We reserve the right to cancel orders resulting from pricing, technical, or typographical errors.
4. Product Certification
Where applicable, jewellery may be accompanied by:
- IGI Certificates
- Diamond Certificates
- Gemstone Certificates
- Hallmark Certifications
Customers are responsible for safely preserving original certificates and invoices.
5. Order Acceptance
Mirano Jewels reserves the right to:
- Accept or reject any order.
- Limit quantities purchased.
- Request identity verification.
- Cancel suspicious or fraudulent transactions.
6. Custom & Personalized Orders
Customized, engraved, made-to-order, or specially manufactured jewellery:
- Cannot be cancelled once production begins.
- Cannot be returned unless there is a manufacturing defect.
- May require additional production time.
7. Shipping & Delivery
Delivery timelines are estimates and may vary due to:
- Product availability
- Custom manufacturing
- Courier delays
- Customs clearance
- Force majeure events
Risk of loss transfers to the customer upon successful delivery.
8. Returns & Refunds
Returns and refunds are governed by the official Return & Refund Policy published by Mirano Jewels. Customers must comply with all return eligibility requirements, including submission of original invoices and certificates.
9. Intellectual Property
All website content including:
- Logos
- Product Images
- Designs
- Text
- Graphics
- Videos
- Trademarks
are the exclusive property of Mirano Jewels and AJ Design and Retail.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. User Conduct
Users agree not to:
- Submit false information.
- Attempt unauthorized access to the website.
- Interfere with website functionality.
- Use the website for unlawful purposes.
- Violate intellectual property rights.
11. Limitation of Liability
To the maximum extent permitted by law, Mirano Jewels shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of data
- Delays beyond our control
Our total liability shall not exceed the purchase value of the product involved in the claim.
12. Warranty Disclaimer
Except where expressly stated:
- Products are provided "as is."
- No implied warranties are made regarding uninterrupted website operation.
- Natural variations in gemstones, diamonds, and precious metals are not considered defects.
13. Fraud Prevention
Mirano Jewels reserves the right to:
- Investigate suspicious activity.
- Cancel fraudulent transactions.
- Refuse service.
- Report unlawful activity to authorities.
14. Privacy
Use of the website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.
15. Force Majeure
Mirano Jewels shall not be responsible for delays or failure to perform due to:
- Natural disasters
- Government actions
- Strikes
- Pandemic events
- Transportation disruptions
- Internet outages
- Other events beyond reasonable control
16. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Delhi,India.
17. Modifications
Mirano Jewels reserves the right to modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of updated terms.
18. Contact Information
Mirano JewelsA Brand of AJ Design and Retail
📍 Head Office:709, 7th Floor, International Finance Centre, VIP Road, Vesu, Surat, Gujarat – 395007, India
📍 Showroom:GF-40, MGF Mall Saket, Near Select City Walk, Saket, New Delhi – 110017, India
📞 +91 7600004053
By accessing or using the Mirano Jewels website, you acknowledge that you have read, understood, and agreed to these Terms of Service.