Privacy Policy 

Effective Date: 15/10/2024

At SolitaireMart, a brand of AJ Design and Retail, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following types of personal information when you visit our website, place an order, or interact with us:

• Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.
• Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.

2. How We Use Your Information

We use your information for various purposes, including:

• To process and fulfill your orders.
• To communicate with you about your order and respond to your inquiries.
• To improve our website and customer service.
• To send promotional materials, newsletters, and updates (with your consent).
• To comply with legal obligations and protect our rights.

3. Legal Basis for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information is based on the following:

• Consent: You have given consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary for compliance with legal obligations.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
• Legal Compliance: We may disclose your information when required by law or to protect our rights or the rights of others.

5. Your Rights (GDPR)

If you are an individual in the EEA, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

6. California Residents' Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect about you.
• Right to Delete: You have the right to request the deletion of your personal information.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information (we do not sell personal information).
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

7. How to Exercise Your Rights

To exercise any of your rights outlined in this Privacy Policy, please contact us using the details provided below:

• Email: info@solitairemart.com
• Phone: +917600003955

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Company Name: AJ Design and Retail
• Brand Name: SolitaireMart
• Address: 709 International Finance Centre, Vip Road, Vesu, Surat - 395007
• Email: info@solitairemart.com
• Contact No: +917600003955

By using our website, you consent to the terms of this Privacy Policy.